NOBODY IS DOING WHAT WE ARE DOING!
There isn't really a mystery to service success. If you want your guests to love what you offer, your internal guests have to love offering it. They can't give what they don't have. Information without motivation falls flat every time. We are masters at inspiring while we train. Let us prove that to you.
AHA (Appel Hospitality Associates) is a dynamic and truly multi-faceted resource in the hospitality industry. Our "Hospitality Business as Show Business" approach to the world of service and service concepts is aggressive, energy packed, and infused with originality for your 3, 4, or 5 star culture. We bring joy back to the learning and back to the work itself. We offer the most engaging and high-impact motivational training in the service industry today.
Since there is nothing generic about your hotel, restaurant, retail organization, residential hospitality, or service concept, we promise that there will be nothing generic about our customized services. Let us thrill you so you can thrill your guests, your residents, your investors and your employees.
Our services include outstanding motivational training courses, comprehensive standards development and extremely unique quality assurance innovations.